Privacy Policy

Madrigal is committed to protecting your privacy and handling your personal information transparently and responsibly.

What we collect. Contact details (name, email, phone), shipping and billing addresses, order history, communication preferences, and information you voluntarily submit through our forms.

Why we collect it. To process orders, deliver products, provide customer service, prevent fraud, send communications you have consented to, and improve our brand experience.

How it is stored. Data is stored securely with reputable service providers and access is limited to authorized personnel.

Service providers. We share data only with providers necessary to operate our business — payment processing, shipping, email and SMS marketing, and analytics — under contractual obligations of confidentiality.

Marketing communications. Email and SMS marketing require separate, unchecked consent. You may unsubscribe at any time through the link in every email or by replying STOP to any SMS.

Your rights. You may request access to, correction of, or deletion of your personal data by contacting us.

Cookies & analytics. We use cookies and analytics tools to understand site usage and improve the experience. You may manage your preferences in the cookie banner.

Retention. We retain personal data only as long as necessary for the purposes described or as required by law.